Customer Service
Contact Our Customer Service Team
Have a question or need help with an order? We're here.
Essential Electric - Returns
13401 W 43rd Dr STE 6
Golden, CO 80403
Warehouse Hours: Monday-Friday 8AM EST-7:30PM EST
Shipping & Delivery
In-stock orders ship within 24 hours — most go out the same day. Orders are processed Monday through Friday, 8AM-7:30PM EST. Free UPS Ground shipping is available on orders over $250 within the continental United States. Expedited shipping and after-hours emergency delivery are also available. Call us for urgent orders or shipments outside the US.
Learn More → FAQ: Shipping & Delivery
Returns & Exchanges
If you're not satisfied with your order, we accept returns within 30 days. A Return Authorization Number is required before sending anything back — call or email us to get started.
Learn More → FAQ: Returns & Exchanges
Privacy & Security
We take the protection of your personal information seriously. For questions about how your data is collected, used, or protected, reach out to us directly.
